These terms govern services provided by ILT Media (Aleksander Mazur, conducting business in Poland, hereinafter "the Provider") to the client ("the Client") ordering video advertising production through iltmedia.online.
The Provider produces short-form video advertising content for the Client's vehicle rental business, as agreed in a written scope (email or message exchange) prior to production. Each order specifies: the number of models/vehicles featured, ad durations, aspect ratios delivered, and the number of hook/cut variants. Anything not stated in the agreed scope is out of scope until agreed separately in writing.
Standard delivery is five (5) business days from brief approval: Day 1 brief call, Days 2-3 concept and written approval, Day 4 production, Day 5 delivery. The Client's approval of the concept is required before production begins. Delays in Client feedback extend the timeline accordingly.
Each delivered ad includes up to two (2) rounds of revisions limited to the agreed concept (pacing, text timing, color tone). Revisions requesting a different creative direction, a different vehicle model, or a new concept are treated as a new order and priced separately.
Upon full payment, the Client receives a perpetual, worldwide, royalty-free license to use the delivered materials for commercial purposes, including paid advertising, organic social media, and the Client's own website. The Provider retains the right to showcase delivered work in its own portfolio and marketing unless the Client opts out in writing before delivery.
No refunds are issued for delivered work that conforms to the approved concept. If the Provider fails to deliver within the agreed timeline (excluding delays caused by the Client), the Client may request an expedited redelivery at no additional cost. Orders cancelled before production begins (before Day 4) are refunded at 70%; orders cancelled after production begins are non-refundable.
The Client confirms it holds rights to the vehicle brand names, model names, and any logos or trademarks provided for use in the ads. The Provider is not responsible for claims arising from the Client's use of third-party trademarks. The Client is responsible for the accuracy of prices, offers, and availability presented in the ads.
The Provider's total liability under any order is limited to the amount paid for that order. The Provider is not liable for indirect losses, including lost revenue, lost bookings, or platform account restrictions.
Personal data collected during booking (name, phone, email) is used solely to arrange and conduct the brief call and is never sold or shared with third parties. Bookings create calendar entries visible to the Provider only. The Client may request data deletion at any time by email.
These terms are governed by the laws of Poland. Disputes are resolved amicably first; failing that, by the court competent for the Provider's registered office.
Questions about these terms: aleksander@iltmedia.online